Privacy Policy

Toy Sarena respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains the types of information that may be collected when you visit our website, place an order, contact us, or otherwise interact with our store.

Information We May Collect

Depending on how you use our store, we may collect information such as:

Name
Phone number
Email address
Billing and delivery information
Order and transaction information
Customer support communications
Device, browser, and website usage information
Other information you voluntarily provide

Payment information may also be processed by the payment providers used by our store.

How We Use Your Information

We may use personal information to:

Process and fulfil orders
Arrange shipping and delivery
Provide customer support
Communicate about orders
Process eligible returns and refunds
Maintain and improve our website and services
Prevent fraud and protect our store
Meet legal and regulatory obligations
Send marketing communications where permitted and applicable

Sharing of Information

We may share necessary information with service providers involved in operating our store, such as payment processors, ecommerce technology providers, delivery companies, analytics providers, and other service partners.

We do not disclose personal information unnecessarily and expect service providers to handle information appropriately for the services they provide.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate essential website functionality, understand website usage, remember preferences, improve the shopping experience, and support analytics or advertising where applicable.

Your available choices regarding cookies may depend on your browser, device, location, and the technologies used by our store.

Data Security

We take reasonable measures designed to protect personal information. However, no online service or electronic transmission method can guarantee absolute security.

Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including rights to request access, correction, deletion, or other permitted actions.

To submit a privacy-related request, please contact us using the details on our Contact Us page.

Third-Party Services

Our website may use third-party services to provide ecommerce, payment, delivery, analytics, advertising, or other functionality. Those providers may process information according to their own applicable privacy practices.

Changes to This Policy

We may update this Privacy Policy when necessary to reflect changes to our store, services, technology, or legal requirements. The latest version will be published on this page.